LEGAL
PRIVACY POLICY
What we collect when you shop with GEN-X, why, and who can see it.
LAST UPDATED 13 OCTOBER 2026
DRAFT — AWAITING OWNER APPROVAL
- Legal business name and registered address of the data controller.
- How customers request a copy or deletion of their data, and the response time.
- How long order records are kept.
- Whether any analytics or advertising tools will be added.
- Automatic 90-day receipt deletion is not switched on yet, so the receipts section is accurate only once it is.
01 / WHAT WE COLLECT
When you place an order: your full name, phone number, delivery address, city, province, and optionally your email, postal code and order notes, plus the items, sizes and quantities you order.
If you pay by bank transfer, the payment receipt you upload (JPG, PNG, WEBP or PDF, up to 5 MB).
When you use the contact form: your name, email and message.
02 / WHY WE USE IT
To process and deliver your order, verify bank-transfer payments, contact you about your order, and reply to your messages.
03 / WHO CAN SEE IT
Order details, customer information and payment receipts are visible only to the GEN-X owner account. Receipts are kept in private storage and are never public.
After ordering you receive a private order link showing your order's items, totals, payment status and delivery updates. It does not show your name, phone, address or email. Please don't share it.
Your information is stored with our website hosting and database provider. When you choose to contact us on WhatsApp, Instagram or TikTok, those services' own privacy policies apply.
04 / PAYMENT RECEIPTS
Uploaded receipts are kept for up to 90 days and then deleted.
05 / YOUR BROWSER
Your cart is saved in your own browser so it stays between visits. The owner sign-in also uses browser storage. We don't sell your information.
06 / CONTACT
Questions about your information? Call or WhatsApp +92 313 4848484, or use the contact form.